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Need help with a marketplace order?

Know who to contact in case of Marketplace inquiry.

For any questions related to Marketplace purchases, including order status, shipping, delivery, returns, or product-related inquiries, please contact the Marketplace team directly at [email protected]. The team will be able to assist you with any questions regarding your order and provide updates on shipment and fulfillment.

In case you haven't received a response after three business days, directly contact the built-in Support chat in your Gnosis App.

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