You can deposit EUR to your Gnosis App wallet by using the bank transfer details shown in the app. Bank transfer services are provided by Monerium. Gnosis App provides the wallet interface, while Monerium provides the IBAN and bank transfer service. Before sending money, always make sure the IBAN is connected to your current Gnosis App wallet.
Before you start
To make a bank deposit, you need:
access to your Gnosis App account
an active Monerium IBAN
bank transfer details shown in Gnosis App
a bank account that can send to your Monerium IBAN
confirmation that the IBAN points to your current Gnosis App wallet
Do not send a bank transfer if the app asks you to update, connect, or migrate your IBAN first.
Where to find your bank transfer details
You can find your bank transfer details inside Gnosis App.
Open the bank deposit or bank transfer section and review the IBAN details shown there. These details are the information you should use in your banking app when sending funds.
Depending on your setup, you may see:
your IBAN
beneficiary details
supported currency
deposit instructions
wallet connection status
a prompt to connect or update your IBAN
Only use the bank transfer details currently shown in Gnosis App or Monerium.
Make sure the IBAN is connected to the right wallet
Your Monerium IBAN is connected to a wallet address.
If your IBAN is connected to an old wallet, previous card Safe, or another account setup, future EUR deposits may be sent there instead of your current Gnosis App wallet.
Before making a deposit, check that:
your IBAN is active
your IBAN is connected to your current Gnosis App wallet
there is no pending IBAN update or migration
the app does not ask you to finalize a Monerium setup
the bank transfer details are visible and current
If you recently migrated your wallet or card Safe, complete the IBAN migration before sending funds.
How to make a deposit
To deposit funds by bank transfer:
Open Gnosis App.
Go to the bank deposit or bank transfer section.
Review the IBAN and deposit details shown in the app.
Open your banking app.
Create a bank transfer using the details shown in Gnosis App or Monerium.
Confirm the transfer from your bank.
Wait for the transfer to be processed.
After the bank transfer is processed, the funds should appear in your Gnosis App wallet as the supported Monerium e-money token, such as EURe, depending on the currency and service available to your account.
Before sending a large transfer
If this is your first deposit, or if you recently updated your IBAN, consider sending a small test transfer first. This helps confirm that the IBAN is active and connected to the correct wallet before sending a larger amount.
How long a bank deposit can take
Bank transfer timing can vary.
A deposit may take longer because of:
banking hours
weekends or public holidays
sender bank processing
Monerium processing
compliance checks
incorrect or outdated bank details
wallet or IBAN migration issues
If a transfer is delayed, check whether it was fully sent by your bank and whether your Monerium IBAN is connected to the correct wallet.
If your deposit does not arrive
If your bank deposit does not arrive, first check:
whether the transfer was sent successfully by your bank
whether the IBAN details were copied correctly
whether the transfer currency is supported
whether your Monerium IBAN is active
whether your IBAN points to your current Gnosis App wallet
whether you recently migrated your wallet or card Safe
whether the transfer is still pending with your bank or Monerium
If the IBAN was connected to an old wallet when the transfer was sent, the funds may have been routed to that wallet.
Important notes
Bank transfer services are provided by Monerium, not directly by Gnosis App. Your IBAN must be connected to your current Gnosis App wallet before you send funds. Do not send a deposit while an IBAN update, migration, or Monerium finalization step is still pending.
FAQ
Who provides my IBAN?
Your IBAN and bank transfer service are provided by Monerium.
Where can I find my IBAN?
You can find your bank transfer details in the bank deposit or bank transfer section of Gnosis App.
What should I check before sending money?
Check that your IBAN is active, visible, and connected to your current Gnosis App wallet.
Can I use an old IBAN?
Only use an old IBAN if it is still connected to your current Gnosis App wallet. If it points to an old wallet, future deposits will be sent there and funds may be lost.
What happens if my IBAN points to an old wallet?
The deposit may be routed to the old wallet instead of your current Gnosis App wallet. If you do not have access to this old wallet, funds may be lost.
Should I send money before completing IBAN migration?
No. Complete the IBAN migration and Monerium finalization step before sending funds.
How long does a bank deposit take?
Timing can vary depending on your bank, Monerium processing, banking hours, compliance checks, and settlement.
Why has my deposit not arrived?
The transfer may still be processing, the details may be outdated, the IBAN may point to another wallet, or additional checks may be required.
What asset will I receive after a EUR deposit?
EUR deposits will arrive as a supported Monerium e-money token, the EURe.