Skip to main content

No wallet found for this passkey?

This article briefly explains how to fix the issue related to the wrong passkey.

Most commonly, this means the wrong passkey is being used.

Typical causes:

  • You have multiple passkeys saved in different password managers

  • The original passkey was deleted

  • You reset or change to a new device and lose the old passkeys

What you can do right now

That depends on the scenario.

If you're using multiple password managers, then make sure the right one is active and enabled for "Autofill" in settings.

If you've deleted your key, or had your device reset or changed, check to see if your password manager has made backups.

If none of the above works, and if you had provided your email address during signup, then you can initiate the account recovery process to have a new passkey created.

Hit the "Trouble logging in" and follow the instructions.

Screenshot 2026-02-03 at 17.22.22.png

Did this answer your question?