If your account balance in the Gnosis App appears incorrect or outdated after an update, or if you are experiencing issues such as missing CRC balances or unreflected rewards, you can refresh it by following these steps:
Access Your Profile: - Open the Gnosis App and navigate to the Home page. - Tap your profile picture to access your account settings.
Log Out: - Tap the gear icon to open the settings menu. - Select the "Log Out" option.
Close the App: - Fully close the Gnosis App to ensure all processes are reset.- Ensure it is not running in the background.
Reopen and Log Back In: - Reopen the app and log back into your account.5. Perform a Mint Action (if applicable): - On the home page, use the "Mint CRC" option to refresh your balance. This step is particularly useful for restoring visibility of CRC tokens.
Review Your Balance or Rewards: - Once logged in, navigate back to your account or rewards section to check if the issue has been resolved.
Following these steps ensures that your account balance and rewards are refreshed and accurately displayed. Ensure you have a stable internet connection while performing these steps. If the issue persists, consider updating the app to the latest version or reaching out to Gnosis App support for further assistance.