For any questions related to Shop purchases, including order status, shipping, delivery, returns, or product-related inquiries, please contact the Shop team directly at [email protected]. The team will be able to assist you with any questions regarding your order and provide updates on shipment and fulfillment.
The Gnosis Card cannot be ordered in the shop. You manage must manage it from app.gnosispay.com/signin instead.
In case you haven't received a response after three business days, directly contact the built-in Support chat in your Gnosis App.
Troubleshooting : If the Shop is not loading or functioning correctly, try logging out of the app and then logging back in. This refreshes your session and resolves most reported Marketplace-related issues.